Question 1

Can you customise Shopify emails?

Accepted Answer

Yes. EmailsKit lets you add branded product blocks to your Shopify notification emails. Choose which section of each email to place your block - no code required.

Question 2

How do I edit order confirmation emails?

Accepted Answer

With EmailsKit, you can add product upsell blocks to your order confirmation emails. Choose where to place the block, style it to match your brand, and go live without touching your template.

Question 3

Can I change Shopify notification templates?

Accepted Answer

Yes. EmailsKit inserts native product blocks into your Shopify notification emails. Your existing templates stay intact - EmailsKit adds to them without changing anything else.

Question 4

What types of Shopify emails can I customise?

Accepted Answer

Shopify sends transactional emails for order confirmations, shipping updates, delivery notifications, and more. These emails have the highest open rates, making them ideal for product recommendations.

Question 5

Can I add upsells to Shopify emails?

Accepted Answer

Yes. EmailsKit lets you add product upsell blocks directly into your Shopify transactional emails. Show complementary products, bestsellers, or manual picks in order confirmations and shipping updates.

Question 6

Does EmailsKit support branding?

Accepted Answer

Yes. EmailsKit uses AI to automatically match your brand styles within each product block. You can also override colours, spacing, and other styling to match your brand exactly.

Question 7

How does the visual editor work?

Accepted Answer

EmailsKit provides a visual editor where you choose which section of each email to add a product block to. Configure the block layout, style it, and preview changes in real time - no code required.

Question 8

Can I customise each email type separately?

Accepted Answer

Yes. You can configure different product blocks, layouts, and content for each email type. Order confirmations, shipping updates, and delivery notifications can each have their own setup.

Question 9

Do changes affect Shopify checkout?

Accepted Answer

No. EmailsKit only modifies your notification email templates. It does not affect your Shopify checkout flow, payment processing, or storefront in any way.

Question 10

Is coding required?

Accepted Answer

No coding is required. EmailsKit provides a visual editor where you choose where to place product blocks, configure their layout, and style them to match your brand.

Question 11

Are emails mobile-responsive?

Accepted Answer

Yes. All product blocks and layouts are fully responsive and tested across major email clients including Gmail, Apple Mail, Outlook, and Yahoo Mail.

Question 12

How does EmailsKit integrate with Shopify?

Accepted Answer

EmailsKit is a native Shopify app. Install it directly from the Shopify App Store, and it integrates with your existing email templates automatically. No external tools or APIs needed.

Question 13

Is there a free plan?

Accepted Answer

Yes. EmailsKit offers a free plan that includes core features like product blocks and basic email customisation. You can start using it without entering payment details.

Question 14

How is pricing calculated?

Accepted Answer

Pricing is based on your selected plan tier. Growth and Pro plans offer additional features like advanced analytics, more block types, and priority support.

Question 15

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time from within the app. Changes take effect immediately, and billing is prorated.

Frequently Asked Questions

Shopify Emails